We want to make the delivery of your order as fast and simple as possible. With ranges of options available to you, we are sure to have an option to suit your needs. If you can't find an option that meets your requirements on the website, please contact us to discuss your needs.
Free delivery is available on all UK orders. For most products our standard delivery takes between 3 and 5 working days. For some products (such as those where the stock is held abroad) it can take much longer. Individual product pages give an indication of typical delivery time for that particular product. Upon despatch, we will send you a tracking code which will allow you to check the progress of your items with our couriers.
Please note, we cannot be held liable for delays in delivery if you have booked decorators prior to receiving product and not discussed options with us.
We may be able to provide express shipping on request. In some cases we can even arrange same day delivery to some locations. There is an additional cost for express delivery which varies depending on how urgently you require the goods, where the stock is located, where you are located and the weight of the order. Please contact us
for more information.
For contractual reasons, we are not able to ship all brands to all countries. Should you wish to have an order sent abroad, please contact us to discuss your requirements. In the event we are unable to fulfil your order ourselves, we might be able to put you in touch an authorised local contact who will be able to assist you.
Samples are sent out via Royal Mail. If you have ordered several samples, it may take longer for them to be despatched according to availability of all of your samples. In the event that there is a delay on some of your samples, we will despatch a partial set of samples, with the balance to follow when available.